FAQ
Frequently Asked Questions
On this page, you will find answers to our most common questions. If your question is not addressed here, please “Contact us”
Yes of course, we speak to customers every day and we want to hear from you. Please use the “Contact us” Icon to email us your information and do not forget your phone number. We are a two man operation. We take great pride to ensure products are produced, packaged and shipped in a timely manner from our online store. We will call you back as soon as possible with any other questions you may have.
We offer the finest products on the market and are extremely selective. Some are made in other countries. For example, Alcon brake calipers are manufactured in England. Pagid Racing brake pads are produced in Troy, Michigan and in Germany. As it pertains to us, all Electron Sport manufactured products are made by the hands of American men and women right here in the United States of America.
Electron Sport manufactured parts are intended for off-road racing use. Our manufactured products are guaranteed from any material and manufacturing defects upon delivery. We do not warranty products produced from other manufactures. Refer to the original manufacture for warranty terms and conditions information.
Absolutely. Sales outside of the U.S are handled via email. Customers are responsible for any VAT, duties and/or any other taxes in the country they are purchasing from.
Electron Sport accepts credit card, wire transfers, certified checks and money orders as forms of payment on all orders. To expedite shipments and deliveries, payments should be made by credit card in the online store.
As a company, we contribute to various organizations such as The Michigan Wounded and Returning Warrior program. On a case by case basis, Individual racers are given discounted products based on their dedication to their racing season and promotion of our products via social media and trackside vehicle livery. If you have what it takes at the track and you can promote our products, let’s work together. Do not hesitate to reach out for a media sponsorship with your credentials.
Absolutely not! Imitators exist everywhere and we are flattered some have attempted to replicate our product designs but have failed. We are innovators and set the industry standard. If you want something from another shop please go through them.
We do not just appreciate the sale and never speak to you again. You are provided with our contact information so you can call us for assistance anytime, even on Sunday. We do however, highly recommend you begin to educate yourself prior to any purchase so you can understand our recommendations. We have experience as Pit Crew members on professional race teams for braking and car setup. We do not prioritize the professional over the grassroots racer. If our name is on it, the success of all our customers is extremely important to us.